Carolina Skin Care always appreciates feedback from our valued patients. To date, we’re thrilled to have collected 227 reviews with an average rating of 4.85 out of 5 stars. Please read what others are saying about Carolina Skin Care below, and as always, we would love to collect your feedback.
Dr. Klumbar and his assistant were absolutely great! He was very kind and checked multiple times if I was doing good during my small surgery. I would absolutely recommend him! Thank you!!
Great experience. Dr Klumper has consistently been a five star, very professional and careful, surgeon but the time delay from appointment time to procedure was too long.
Had a good experience. Dr was very friendly very nice and explained the entire so could understand. Would reccomend him.
I had two visits at Carolina Skin Care. One on 1/27/21 with Dr Jessica McCaskill and the second visit on 2/22/21 with Dr David Klumpar. Both visits were good. My first visit was a bit of an unwelcome experienced. I wasn’t able to enter the reception area unless calling in upon my arrival time from my vehicle. I am hearing impaired and I don’t own a cell phone to make calls. So I went upstairs and knock on the door. A minute or two passed before help came to the door. Make matters worst, I couldn’t understand the receptionist questions with her mask on. It all sound muffled to me. I told her my name and appointment time. She told me to give her my insurance card and wait down stairs and someone would tell me when I will be ready to meet Dr McCaskill. After my exam with Dr McCaskill, I went to the reception window to pay for my co-pay. Again, I had trouble understanding what was being said to me. During the exam, Dr McCaskill was willing to remove her mask and keep her distance from me each time she spoke to me or answer my questions. I was wearing my mask throughout my visit in examine room and office. My second visit at the office was a better experience. The office door was open. The receptionist greeted me and asked me to fill out forms and pay for my co-pay. I did have trouble understanding the receptionist who was asking me questions when wearing mask. When it was time to meet Dr Klumpar, his voice was louder and clearer with his mask on. He remembered me in past office visits. I was able to understand about 90% of his conversation whereas the receptionists and nurses was about 40%. Certain voices are clearer and stronger to me to understand. I think it’s important to note in their files or charts, patients with hearing disabilities, the staff and doctors should not assumed hearing impaired people have hearing aids or cellphones. They need to ask or put the question(s) on their forms. In my case, I rely on lip reading or written notes. Communications between the office and myself was a bit disturbing. I asked to be notified via secured email from Carolina Skin Care to my email address. I did get an email after my first visit to call them. I have a landline phone that is equipped to enhance sounds and clarity. Before my second visit on 2/22/21, I emailed the office on 2/19/21 to let them know I would be knocking on the locked door upon my arrival. As it turned out the office door was opened. I don’t know if they got my email. The office never replied back to me as an acknowledgment. I hope my future visits at Carolina Skin Care will be a better experience and hopefully masks won’t be required when the pandemic is over. Overall my exam and surgery went well with Dr. McCaskill and Dr Klumpar. I would like to hear back from someone about my feedback at my email address. It is on file at the doctor’s office. Thank you.
Everyone was caring and professional. Well done.
I was very satisfied with my visit to Carolina Skin Care. Ms. Hannah Polko PA. is awesome. She’s very nice and knew right away what was wrong with me. The Staff is awesome too. I am very happy about how fast they get back to you when you leave a message for one of the Dr’s. or PA’s. I had to call and within the next 1 1/2 hrs. they called me back with an answer and called in my prescription. Wow, you don’t get this from anyone else. They usually leave uou hanging for 3 days. Outstanding clinic, I recommend them to anyone who needs an awesome Physician.
Extraordinarily personable, and “bedside manner” calls for not only confidence in but also a connection with one’s doctor. Found all that there. I do have another comment / suggestion this consider to be quite important. I would both suggest and strongly urge that a full report of one’s recent visit be returned to the patient. I for example had a few (I hope insignificant) skin issues frozen. Quick, easy, painless and to be forgotten until my kids asked what exactly was the treatment for? Being unable to recall (if I ever heard) or understood any arcane medical term, I was unable to answer. And I have no reference to enable me to properly respond. How about a routine follow-up report? Thanks.
Dr.Klumpar was very professional and talked me through the entire procedure was in and out very quickly
The staff made me feel very comfortable. Dr. Klumpar gave a good explanation of what was going to happen. Painless and quick procedure.
Dr.Klumpar,and his staff did an awesome job ,Im very happy with the experience of getting botox.
Well behaved. Got the appropriate care!
Dr. K performs his work very good and interacts well with his patients.
My visit today was great. Everyone was very professional and personable. Thanks!
He was polite and professional.
I hope mask and face shields will be available for the doctor in the future.
Dr. Klumpar and staff made me feel so comfortable. I will definitely be referring anyone in need of a dermatologist to Carolina Skin Care.
Dr. Klumpar has helped me through several skin issues. Knowledgeable and professional. Staff are always friendly and professional.
All of the staff were very nice
I make an annual visit to Dr. Klumplar. Making sure my skin is free and clear of any skin cancer. Carolina Skin Care and Dr. Klumpar help me be proactive in my prevention of skin cancer. Thank you.
Dr. Klumpar is very nice and professional. He took the time to explain things concerning my issue but had to refer me to his associate in Pinehurst. I had a very positive experience with Dr. Klumpar and his staff and would definitely recommend his services. If I have anymore issues I will definitely return to his office. I highly recommend his services.
I have been going to Dr. Klumpar for several years and have been very satisfied with the professionalism and results of the treatments I receive.
Very satisfied and pleased with Dr. Klumpar and his staff.
Dr Klumper is a wonderful Dr with a very nice manner
I was pleased with my visit very nice doctor and office staff was friendly.