The first time I ever went to Carolina Skin Care, I was there for over 2hours, I did not like the doctor, and the instructions for the medicines that I recieved somehow got misdirected. But this last time that I was just seen, (even though I was there for the same thing because my skin problem still was not solved), I was in and out in a timely manner, the lady doctor that I saw seemed genuinely concerned about my problems, was knowledgeable and very polite! 🙂 Also, I was told that the old doctor that I saw no longer worked there.